International Tracing Service

Help and FAQ

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All information offered under the “Help and FAQ” rubric has been investigated and collected with greatest care. We are trying hard to always give a fair account of all topical contents, but are unable to offer any legal guarantee for its correctness. Please feel free to send us any of your comments or notes by e-mail.


International Tracing Service (ITS)
Press Office

Kathrin Flor
Head of Communications

Verena Neusues
Press Officer

Grosse Allee 5-9
34454 Bad Arolsen

Phone: +49 (0)5691 629 116
Fax: +49 (0)5691 629 501

Email: communications[at]